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Shipping Terms

1. Shipping Costs
   Shipping costs depend on the destination country and the weight of the ordered items. The exact shipping costs will be displayed during the ordering process.

2. Shipping Time
   The shipping duration may vary depending on the destination country and current logistical circumstances. Typically, delivery within Germany takes 2-4 business days. International deliveries can take between 5 and 20 business days, depending on the country and customs clearance.

3. Shipping Partners
   We collaborate with various shipping companies to ensure reliable and prompt delivery of your order. Our shipping partners include DHL, UPS, and Deutsche Post.

4. Shipment Tracking
   Once your order has been shipped, you will receive a shipping confirmation via email, along with a tracking number. With this number, you can track the current status of your delivery online.

5. Delivery Address
   Please ensure that you provide the correct delivery address during the ordering process. We assume no liability for deliveries to incorrectly provided addresses.

6. Non-Delivery
   If a delivery cannot be made due to unforeseen circumstances, we will contact you promptly to find a solution. Please regularly check your emails for any notifications regarding your order. Should costs arise due to non-delivery, they will be automatically deducted from the refund.

7. Customs and Taxes
   For international deliveries, customs duties and import taxes may apply, which are to be borne by the recipient. Please note that these fees can vary depending on the destination country and are not included in the total cost of your order.

For further questions or information about our shipping terms, we are happy to assist you. Simply contact us via our website's contact form.